Custom-made and personalised goods
Most Stylinfit products are made to the customer’s specifications using uploaded artwork, selected colours, sizes, wording and print positions. Personalised or custom-made items are generally not eligible for a change-of-mind return.
Faulty, damaged or incorrect items
Your statutory rights are not affected. If an item is faulty, damaged, not as described, incorrectly customised by us or does not do what it should, contact us promptly with the order number, photographs and a description of the problem. Depending on the circumstances, the available remedy may include replacement, repair or refund.
Customer-supplied information
We cannot normally refund or replace an item where the result matches the artwork, spelling, size, colour, print position or address supplied and approved by the customer, unless the item is also faulty or legal rights require otherwise.
Before production
Contact us immediately if you need to change or cancel an order. Once production of a personalised item has started, cancellation may no longer be possible.
Membership cancellations
The dropshipper membership can be cancelled before the next renewal to prevent the next monthly charge. Partial refunds are not normally provided for an already-started membership month except where required by law.
How to contact us
Email hello@stylinfit.com and include the order number and relevant photographs or evidence.